Return/Refund Policy
Frequently asked question!
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Can Bawal Exclusive cancel my order and what happens if payment has been made?
Can Bawal Exclusive cancel my order and what happens if payment has been made?
Bawal Exclusive reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The 100% payment shall be refunded and the User shall be informed of the same.
What if non-delivery or late delivery occurs due to user mistakes?
What if non-delivery or late delivery occurs due to user mistakes?
If a non-delivery or late delivery occurs due to a mistake by the User (i.e., wrong or incomplete name or address or recipient not available or any other related reason) any extra cost spent by Bawal Exclusive for re-delivery shall be claimed from the User.
Can I return items after purchase?
Can I return items after purchase?
No returns will be offered on Items that have been delivered without any damages or defects. If customer have completed the order, then found that the customer wants to make a return after purchase due to different colour factor is not allowed.
Are refunds allowed for wrong addresses or refused packages?
Are refunds allowed for wrong addresses or refused packages?
No refunds would be given if the customer has provided wrong or incomplete shipping address, there are failed delivery attempts by our shipping agency and/or the package is refused by the recipient.
Can goods be exchanged after purchase?
Can goods be exchanged after purchase?
Exchange goods is not allowed after making a purchase for any circumstances unless the goods are defective or damaged.